How We Work Together
Simple no fuss pricing
If you are looking for property admin support, you want clear, transparent pricing with no surprises. No hidden fees, no surprise charges, just a simple hourly rate for the work you need doing, you only pay for the time it takes to complete the work.
One-Off Projects
£POA
Per project
For defined pieces of work such as setting up software, creating workflows, organising systems or clearing an admin backlog. Priced per project so you know exactly what you are paying upfront.
Ongoing Management
£POA
Fixed monthly package
For an agreed area of your property business that you want taken care of on an ongoing basis. Priced around the scope and expected workload, rather than a set number of hours.
Monthly Retainer
£30
Per hour
A set number of hours reserved for you each month for regular admin, systems and operational support. Best for businesses that want consistent, reliable help without having to think about it each time.
Ad Hoc / Pay As You Go
£35
PER HOUR
Buy hours as and when you need them, subject to availability. Ideal for one-off admin tasks, additional support during busy periods, or work that doesn’t require an ongoing arrangement.
features
What's Included
Introductory
Discovery CALL
We'll have a virtual coffee to chat about your needs and discuss how we'll work together to help you reach your goals
CLIENT
PROPOSAL
Receive a comprehensive and transparent client proposal outlining the tasks I will undertake and how we will work together to reach your goals
Unlimited Email
Correspondence
Stay seamlessly connected via unlimited email correspondence, providing a direct line to me for any queries, updates, or any assistance you may need.
Custom
Client Dashboard
Access a personalised dashboard where you can track progress, share instructions, and stay updated on ongoing tasks
Detailed
Time Reports
Gain insights into the time I spend on your tasks through detailed time reports. The time reports also facilitate accurate billing
Last Minute
Cover
For those unexpected tasks, you can rely on our Last Minute Cover feature. It's a great option to have whenever you need a quick solution to a last-minute problem
How We Work Together
Every new client starts with a conversation
No forms, no lengthy discovery process. Just a straightforward conversation about what your business looks like and what you need help with.
How We Work Together
Below are some frequently asked questions that will give you some insight into what it’s like working together
Do I need to own property to use your services?
Not at all. The Property Office works with anyone running a business in the property industry. That includes landlords and investors, but also letting agents, property trades, contractors, sourcers and managing agents. If your business is connected to property and you need admin, systems or operational support, get in touch
What is workflow automation for property businesses?
Workflow automation uses tools like Zapier and Make to connect different software platforms and automate repetitive tasks, such as sending tenant communications, generating documents or syncing data between systems. This reduces manual admin and frees up time without adding headcount.
Is property admin support available remotely across the UK?
Yes. The Property Office operates fully remotely and works with clients across the UK.
Can I get property admin support without a long-term commitment?
Yes. The Property Office offers ad hoc support, one-off projects and monthly retainers. Ad hoc work and projects are agreed individually, while monthly retainers operate on a rolling basis with 30 days’ written notice to cancel. There’s no requirement to commit to a long-term contract.
What type of tasks can i give you?
Pretty much anything you like, so long as I have clear instructions and the necessary tools and information to carry out the task at hand. I'm very flexible and here to work with you on whatever you need
Who provides the software required for you to work on my tasks?
If I need particular software to carry out your tasks, it is your responsibility to provide it for me to use eg. zapier . Software I need within my business to communicate with clients and perform basic tasks I have already purchased
How do you handle urgent requests?
I will do my very best to accommodate urgent requests and have reserved time in my schedule for such matters. However, I encourage clients to plan ahead as much as possible to ensure efficient workflow
Can I ring you to discuss something?
So I can work efficiently, clients communicate via email or within ClickUp. However, should you wish to discuss via phone or zoom you can schedule a meeting. Time spent during the meeting will be deducted from your retainer hours
How is the time you work on my tasks recorded?
For one-off projects, I'll provide a fixed quote based on the scope of work, so you know the cost upfront. For ongoing support, we can agree a monthly package based on the services your business needs.Where support is charged hourly, time is tracked and recorded, with a breakdown available on request.
How do I pay you?
There is no deposit to pay. All payment is made in advance via BACS or Standing Order. Retainer and Services packages are billed towards the end of the month for work the following month
Is there a minimum contract?
There’s no long-term commitment. One-off projects are agreed individually, while monthly retainers operate on a rolling basis with 30 days’ written notice to cancel.Retainer hours are reserved for you each month, so any unused hours cannot be carried forward to the following month.
Can I change my package?
Yes, you can increase your monthly hours subject to availability. If you'd like to permanently reduce your retainer, I require 30 days' written notice. Temporary reductions or month-to-month changes aren't available, as your hours are reserved specifically for you.